Digital Gems
Case Study

From stacks of policy PDFs to a clean side-by-side comparison in minutes

How Digital Gems built an AI policy comparison tool for an insurance broker in Westville, so the team spends its time advising clients instead of retyping quotes.

ClientInsurance broker, Westville
IndustryShort-term insurance
Built byDigital Gems
~3 min
per comparison, down from 45-60 min
20+ hrs
saved per month
PDF to Excel
one upload, one finished sheet
Minutes
not hours, per client

The challenge

The brokers receive quotes from several insurers, each in its own PDF layout. Putting them side by side meant manually copying premiums, excesses, extras and endorsements into a spreadsheet, line by line.

It was slow, easy to get wrong, and a poor use of experienced people. One missed excess value or a misread SASRIA line could change the advice a client received.

The solution

A simple web tool. A broker uploads the quote PDFs, and a few minutes later gets a formatted Excel comparison, ready to send to the client.

Upload PDFs→AI extraction→Rules and checks→Styled Excel

What makes it work

Insurance-aware extraction

Built-in rules for SASRIA, motor vehicles, excess values, surge cover cross-referencing, roadside assistance and car hire premium normalisation.

Spreadsheets that work

Live SUMIF formulas and correct numeric types, so totals update and nothing is stored as text. Clean, professional styling.

Under the hood

A modern web application platform front end for the brokers, a workflow automation platform orchestrating the workflow, AI language model technology via API for reading policies, and ExcelJS for building the final workbook. Fewer moving parts, easier to maintain, easier to extend.

Rollout and support

User guide

A plain-language Word guide so new staff are productive on day one.

Support

From 4-hour response (business hours)

Monthly analytics

A branded report showing usage and a leaderboard of comparisons by broker.

The result

The team now turns a pile of PDFs into a consistent, client-ready comparison in minutes. Less admin, fewer errors, and more time for the conversations that win and keep clients.